Lynette Lewis from Yarra Plenty Regional Library –
(a written paper was provided on CD - let me know if you want the pdf file)
She related 2.0 developments and initiatives to other physical improvements such as wifi and RFID – aiming at 100% self-serve.
Referred to Helene Blowers' Learning 2.0 program. Self-paced and online to encourage play and exploration. 12 week program – 23 things. Exercises set out on blogs. A good model for us and ECM learning exercises.
YPRL are also using a wiki internally as a training resource for staff.
LibraryThing for Libraries is also used through their catalogue - tagging.