12 September 2012
Videos from Shelf Life
Shelf Life from Chris Gaul on Vimeo.
Library Frequency Tuner from Chris Gaul on Vimeo.
Call Number Telephone from Chris Gaul on Vimeo.
I've also posted this here:
http://informationonline2013.wordpress.com/2012/09/12/videos-from-shelf-life/
03 August 2012
Shelf Life & The Usefulness of Useless Knowledge
I'm on the program committee for Information ONLINE 2013. Kate Davis dobbed me in. Currently we are still trying to tie down keynotes so we can tell you who they are. One thing I am allowed to say is that they'll be different.
We've all been asked to keep this blog alive on a regular basis, so this is my first post. I think my theme will be posts about being a bit different. Then again, I reserve the right to change my mind at any stage.
Anywho, on with the post, so here we go, mind the step. I saw this on Zite over the last weekend and loved it: http://www.brainpickings.org/index.php/2012/07/27/the-usefulness-of-useless-knowledge/
I think it very nicely encapsulates a lot of our recent initiatives to deepen the impact of the Library within our community (at UTS). In many ways, if we are successful at this we build a more relevant institution for the future that helps to distinguish this University from the providers of online course materials. It is useful to look at some of the ideas raised by Abraham Flexner and why I think they are even more relevant in today's fast-paced and really dynamic online world. Here are a few quotes from the article that I found really inspiring, (but please try to read the full post):
... this dangerous tendency to forgo pure curiosity in favor of pragmatism ...
Now I sometimes wonder whether that current has not become too strong and whether there would be sufficient opportunity for a full life if the world were emptied of some of the useless things that give it spiritual significance; in other words, whether our conception of what is useful may not have become too narrow to be adequate to the roaming and capricious possibilities of the human spirit.
... the really great discoveries which had ultimately proved to be beneficial to mankind had been made by men and women who were driven not by the desire to be useful but merely the desire to satisfy their curiosity.
Institutions of learning should be devoted to the cultivation of curiosity ...
Out of this useless activity there come discoveries which may well prove of infinitely more importance to the human mind and to the human spirit than the accomplishment of the useful ends for which the schools were founded.
On 1 August 2012 our first Artist-in-Residence, Chris Gaul, opened his Shelf Life exhibition in the DAB LAB Research Gallery. I think Abraham and Chris would get on swimmingly. Chris has helped us to understand beyond what we know, he has given us fresh new perspectives on our challenges and presented us with stimulating original ideas to encourage the curiosity of our clients.Justification of spiritual freedom goes, however, much farther than originality whether in the realm of science or humanism, for it implies tolerance throughout the range of human dissimilarities.
Shelf Life displays a few concepts for very different methods of discovery as we prepare to store up to 80% of our physical collection in an underground automated retrieval system that will be adjacent to a new and relocated library on Broadway, in the middle of our redeveloped campus. Chris recognises that in this brave new environment the nature of online interfaces for exploring the collection and browsing books becomes even more relevant. Rather than being sterile and uninspiring, these interfaces can be creative, unexpected tools that encourage playful exploration and serendipitous discovery. As Chris writes:
What if you could wear a pair of headphones and wander library shelves listening to the babble of books reading themselves aloud? What if you could tune into different frequencies of books, or use their Dewey call numbers to call them on the telephone?
That's all!
P.S. I went back and bolded the quote I used at the launch of Shelf Life. It really is amazing stuff, so if you're in Sydney come and have a look. If not, we agreed to document the three concepts by video so everyone can se how they work when used. MMB
03 October 2011
Dangerous ideas for libraries
This is the keynote presentation I gave to the ASLA 2011 Conference: http://www.asla.org.au/pd/conference/
I had a couple of good questions that went much further than the content of this presentation, perhaps into areas that I've covered in other recent presentations (also on SlideShare). One question, however, was on how we are going to manage all of the changes indicated in this presentation. I don't think I answered that one comprehensively. I said that for some of the new initiatives such as developing a new range of services that will be more appropriate to the role of a new Library within a world-leading university of technology (UTS's aspiration), we are already engaged in active learning programs to improve our understanding of Design Thinking processes as they apply to service design.
What I should have added, however, is that I don't think there is anything in this presentation that presents a major change for us beyond the development of a new range of services. At UTS Library we are already actively exploring or already doing most of the "dangerous ideas" covered here. So none of this really presents a major change in direction for us.
10 June 2011
What is a discovery layer?
Storytime. Last year a few of us from UTS Library were invited to go and talk with students and then help to assess their augmented reality (AR) application concepts that could be applied to the UTS campus. They were advanced Visual Communications students working with some pretty clever and inspiring academics, including a visiting lecturer (Dr Keir Winesmith) who is normally the technical lead for SBS Digital Media. From memory, nearly all of the concepts they came up with were influenced in some way by the students’ use of and experience with social media. One of the concepts was tightly focussed on the Library and based on mobile service including mobile search and discovery and mobile check out.
The student library application included many features that they expected to see and use to search and discover our library’s collections: a basic item record; tags; ratings; reviews; comments; AND the item’s history of use. The history was represented graphically to show frequency and periods of use and even whether the item had been the subject of a fine for late return. We have taken their suggestions very seriously and it has confirmed our belief that we needed to add a basic social media layer to our “discovery layer” with new features such as folksonomic tags, ratings and reviews or comments. We are also looking into the feasibility of adding the item’s history of use.
This experience started me thinking about a number of things. Are we really offering true “discovery”, i.e. the chance of uncovering something accidentally or serendipitously that you may not have been specifically searching for in our online search interfaces? I don’t think so, not yet. They are mostly enhanced search, federated search or unified index based searching. Are we offering our clients, or users, or readers (or whatever you want me to call them Kathryn!) the kinds of services they are expecting to find online now based on their use of social media and various online services and applications that enable profile sharing and which deliver a more personal or shared experience online? No again I’m afraid. To do that I think we need to find out what our clients are doing, observe their behaviours and also talk to people from outside the library world to find out how we might leap ahead of what the predictable, slow-moving crowd that sells us library management systems and so-called discovery layers has to offer. In short, we need to stop walking like Egyptians and learn some new dance steps.
Now, in case you still don’t get it, here are some suggestions that might lead to enhanced serendipitous discovery. They are taken from my own experience with social media and other online services that I think are a long way ahead of our offerings. They enhance your ability to discover new things accidentally through your network of contacts or friends or through the “muddy foot prints” of others who have gone before you and altruistically shared their experience. For me I think it all comes from understanding the power of connections and sharing that is now offered by the web.
For a start, we definitely must start offering these features for our catalogues and search layers: comments (e.g. Flickr); folksonomic tagging (Flickr, Twitter); easy to use ratings (iTunes, LibraryThing); virtual browsing using Cover Flow (I know some libraries are already offering this); and reviews (Amazon, Expedia, iTunes Store).
And now a listing of the other features I like to use and would like to see some of us playing with:
- Little icons that quickly allow you to share a link to what you are viewing on Twitter, Tumblr, Facebook or a blog (Flickr does this very well now). I was also going to suggest little icons to social bookmarking services like Delicious and Diigo, but maybe the toolbar icons that are now added so easily in browsers like Google’s Chrome account for that?
- “Like” icons (Facebook, Tumblr).
- Reblog, retweet or re-post options (Twitter and Tumblr again, and yes Kathryn, I think we have much to learn from the pr0n industry online).
- The optional ability to establish, customise and share online profiles (last.fm) for “your library” that then facilitates the use of favourites (Flickr), “following” (Tumblr, Twitter), asking (Tumblr, Twitter) and things like wishlists (Amazon) which for libraries could mean things like planned reading lists stored for later and shared with friends or colleagues. I see this kind of thing being really useful in facilitating peer-to-peer help or advice that would be helpful to those using our databases or journals.
- Online profiles would also enable features like “scrobbling” your reading, use, borrowing history (last.fm). These profiles allow us to explore through the eyes of others. It works for music because people can easily find music they might like that is well beyond the boring and repetitive play lists of most radio stations.
- A check-in or currently reading/viewing service that might operate something like FourSquare. So, instead of locating yourself geographically, you are sharing where your headspace currently is in the library.
- Randomly exploring what you already know but have forgotten (Apple's Genius) related items (iTunes Store Genius recommendations).
- "Looking within" or sampling from a catalogue entry (Amazon & iTunes: e.g. listening or getting sample of an e-book before you buy).
- Is anyone offering an “I’m Feeling Lucky” button yet (Google)?
- Item use history (UTS students), including the application of late fees!
- Stumbling (StumbleUpon) another opt-in service that tracks your searching, browsing, use or borrowing history and then feeds you other items you might also find interesting or relevant.
I realise that doing all of the above isn’t feasible, nor would it be wise. We do, however, need to try a few of those features and when we set them up we must make them really easy and simple to use. I’ve probably missed a few things, so please let me know what you think.
This post also appears over here:
http://aliasydney.blogspot.com/2011/06/what-is-discovery-layer.html